If you can’t measure Office 365 ROI, is it worth it?

If you can’t measure Office 365 ROI, is it worth it?
Think of it like a “tree falling in the forest” type riddle.
If you’ve implemented a new technology, and there’s no way to measure its usage – is anyone actually using it? The answer is, of course, “Who knows!?”

We’ve previously discussed how IT leaders need to be just as focused on adoption as they are on delivering projects on time and on budget. The reason is simple.  if no one uses the technology, then there can be no true return on investment. Fortunately, there is a way to monitor and measure your success with major technology deployments – particularly when it comes to Office 365.

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Take a page from the CMO to drive Office 365 success

Take a page from the CMO for Office 365 success with personas

*Editors Note: this blog was updated April 1st, 2019

You might not think the CMO has much in common with the CIO. But as the role of IT morphs into a more user-centric, customer-first mentality, everyone in the innovation department might do well to look to the other side of the office for some inspiration.

And perhaps nowhere is this better exemplified than with personas.

What is a persona?

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Starting Office 365? Stay Focused on the Users

Starting Office 365? Four Ways to Keep the User in Focus

All too often, major technology changes, like switching over to Office 365 Hub, are planned and implemented without first consulting the people it affects most: the users.

Just look at these numbers from Why UC Implementations Fail:

  • 77% of employees say they’re not consulted before a new tool is rolled out
  • 58% of employees say they’re not consulted on the tool’s usefulness post implementation

The impact of this short sightedness is more than a few ruffled feathers.

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The 5 Key Considerations Before Adopting Microsoft Azure

The 5 Key Considerations Before Adopting Microsoft Azure

The news comes as no surprise to anyone in IT: Microsoft Azure is poised to take the lead in the enterprise public cloud battle.

This comes just as Microsoft beefed up online services, with new Hybrid capabilities, better Big Data tools and enhanced security and compliance standards. If Azure doesn’t make 2015 it’s year to take over the enterprise cloud, I don’t know who will.

Just because something has momentum, doesn’t necessarily mean its time to jump on the bandwagon. The cloud is a major undertaking. Perhaps one top of your list for the year – but not something you should rush into. Don’t consider adopting Microsoft Azure without taking these five key considerations into mind.

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