5 Communication Tool Rollout Tips For Happier Employees

5 communication tool rollout tips for happier employees

Employees today have more ways to communicate and collaborate than ever before, from desk phones and email to productivity apps in the cloud, instant messaging, video conferencing and smartphones. Many IT managers, however, are hesitant to invest in new collaboration technology, most claiming the tools they’ve already implemented to help employees work faster, smarter and happier are not being used to their potential.

As we’ve seen before, what end users want is rarely in perfect alignment with what IT departments provide. When selecting and introducing new office communication tools – which employees rely on regularly – even small discrepancies in priorities can result in major gaps in user adoption and even job satisfaction.

In our recent study, Working Hard or Hardly Networked we surveyed employees and IT managers to explore IT departments’ processes around unified communication (UC) and collaboration tool rollouts, and their impact on employee user habits and overall happiness.

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Top 3 Reasons Your Wireless Sucks

Top 3 Reasons Your Wireless Sucks

“Our wireless sucks. I’m truly embarrassed, when my client asks for internet access in our boardroom. I’m constantly having to reconnect to the wireless. IT must not realize this is important to me.”

Your users are likely thinking these things – if not yelling them at you and most IT organizations don’t have a great remedy to the situation. So, why does your wireless suck?

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