10 Critical Things You Need To Know About A UC Deployment

top ten UC considerations

Softchoice Solutions Architect Matthew Bynum reveals his top ten considerations for any organization considering a unified communications (UC) deployment. 

#10. Understand why

All too often, the driver behind IT change is as simple as “our existing gear is old,” or “we can’t get support on it anymore.” Make sure you can articulate the actual reasons why you are looking at a change to your communications technology. This will go a long way in winning people over internally and figuring out the right solution for you.

#9. Match technology to a need – not vice versa

Once you identify the reasons for the change, make sure the technology and vendor you choose align with your business drivers. This seems like a no-brainer, but often vendors are chosen because of political pressures or misconstrued financial benefits, and not because the actual needs of the business demand X, Y, or Z functionality. An agnostic assessment that clearly maps out where you are today, where you’re looking to go can provide the objectivity you need to make the right decision, the right architecture and the right implementation plan. [Read more…]