Telemerge Talks Telepresence With PrintFleet CCO David Morrow

Telemerge Talks Telepresence With PrintFleet CCO David Morrow

Previously employed with Xerox, KPMG, Telus and Konica Minolta, David Morrow is currently a creative and goal-oriented Chief Commerical Officer at PrintFleet Inc. During his career he has been recognized as an expert in sales, performance management and a motivator of teams. We were able to steal 45 minutes out of his busy day to discuss how technology solves for the challenges he’s experienced in the sales management process.
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Building better, stronger businesses through Services

Over the years our goal has always been to help our customers become more successful, more productive and more competitive. This year, we have chosen to narrow our focus even more to one major WIG – wildly important goal – that will guide our offerings for the next year.

This is the year when it all comes together – our deep expertise in networking, security, application integration, data center virtualization, cloud and managed services, plus our extensive project management experience and our mastery in technical consulting have all coalesced into a comprehensive service mix. We’ve identified our strengths and how Softchoice services deliver the greatest returns to our customers. Read on to hear what our senior leaders have to say about our strategy. [Read more…]

How the right Services provider helps you get to the finish line, fast.

As summer comes to a close, it’s time to get back to business. Fall brings a fresh opportunity to focus on what needs to be done and to make action plans for the last quarter of the year. This is especially relevant within the fast-paced and frequently evolving IT industry. New technologies are constantly being introduced and adapted into various business environments, so advanced planning and support is crucial.

The Services business plays a pivotal role in guiding the adaptation of the changing technology landscape. The resources, knowledge and expertise Services offers helps organizations consider the most efficient ways to deploy and optimize technologies within unique environments. To discuss how the right Services provider has a profound impact on organizations, the Advisor sat down with Softchoice’s Senior Vice President of Services, Paul Khawaja.

What are some common IT challenges that organizations will face over the next few years?

One of the transformational developments right now in IT is of course cloud computing. Many of our clients have some type of a cloud-based solution, but they also have proprietary self-hosted solutions to run their business. I believe integration of these applications is going to be critical. For example, how do you make sure a sales management provider and your sales reports are effectively connecting into your ERP or into your manufacturing system? You’re likely going to need consultants to come in and work with your IT organization to develop a road map. And when they do, they need to be able to address questions like “How do I work with those solutions in order to integrate them”, and “what is a reasonable timeline for me to integrate those solutions”?

What should organizations consider before choosing a potential Services partner? [Read more…]

Softchoice CIO Interview: How to ride the cloud-wave without wiping out

How to ride the cloud wave without wiping out

Everyone has an opinion on the best way to leverage cloud technology. And with all the hype out there, it’s hard to know what’s just hot air and what you can actually use to your organization’s advantage. Our CIO Kevin Wright sat down with the Softchoice Advisor to give some straight talk on successfully riding the cloud computing wave.

Q: With a lot of breakthrough innovations, there’s often a lot of initial hype then a reality check. Where’s the cloud on the so-called hype curve?

Coined by Gartner, the hype curve – or cycle – represents the stages of maturity, adoption and social application of technologies. It starts with a breakthrough, then reaches a peak of inflated expectations, then enters a trough of disillusionment as some hyped expectations aren’t met, followed by more practical enlightenment and productivity. Where the cloud sits on this curve really depends on which part of the cloud you’re talking about. Software-as-a-Service (Saas) has already reached a comfortable and proven level of maturity for the right types of businesses, while Infrastructure-as-a-Service (IaaS) is getting more mature and Platform-as-a-Service (PaaS) is really still in its infancy and, therefore, still more prone to hype. For me, the cloud sits somewhere between 3D television and e-book readers. With technologies like 3D televisions, you’re still not sure if they’re going to live or die. With the cloud, the economics and technology drivers are unquestionably here to stay.

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