It’s Spring Cleaning Time for Your Data Center


Spring may mean warmer weather, but for most of us it also means getting in touch with our inner hoarder: seriously digging into our closets, cupboards and drawers and parting with stuff we don’t use anymore. The alternative, of course, is watching helplessly as our dens, basements, hallways and garages simply become makeshift storage rooms.

As frustrating as spring cleaning can be, it’s a piece of cake compared to the hoarding that’s going on in the average data center. Consider the astronomical growth in data that’s causing organizations’ storage needs to rise by 40% a year – all while IT budgets remain flat and data center resources are stretched to the limit. You can dig into your closet and toss your acid wash jeans from 1993 or that gaudy bowl you got from your aunt in Albuquerque, but how do you toss gigabytes and terabytes of data you can’t see? Where do you start? [Read more…]

8 Critical Tips For A Successful Unified Collaboration Implementation

What business goals are you trying to achieve? Are you trying to improve service, cut costs, or drive revenue?

Migrating or implementing a new voice infrastructure isn’t easy. To be successful, you need to understand all the variables from hardware to software to how people will interact with the new system.

We’ve installed hundreds of telephony infrastructures for a wide range of customers right across North America and found that Unified Collaboration (UC) can provide great value. But, despite the value, there are some hurdles to jump over to ensure the best outcome of an implementation. Below, we’ve compiled a few of the common issues we’ve come across while helping customers that when not addressed, set back the implementation or result in increased costs later on. [Read more…]

Prioritize Your Data for Compliance

Not all tiers of storage are equal, especially when it comes to compliance. Optimize your storage architecture for regulatory obligations such as Sarbanes-Oxley, HIPAA and PCI, and you can recoup your compliance spend, make audits less painful and redeploy the savings to projects that have ROI potential. As with every aspect of your compliance efforts, it pays to have a plan.

When the auditors come knocking, of course, you need to have all your data in order. But, it doesn’t all have to be immediately available. Instead of investing heavily in a storage architecture that treats seven-year-old data like that generated only a few weeks ago, you should prioritize based on frequency of need. As long as you can reach the information you need, you’ll be able to satisfy the requirements dictated by the regulations with which your company has to comply.

Newer data should be stored for easy and rapid retrieval. In addition to its use for compliance tasks, there are other business needs which make the ability to access it quickly a priority (e.g., customer care activity, order processing). Older data, on the other hand, can be stored on less expensive equipment designed for archiving, as the frequency of use is low, and the likelihood that fast access is necessary is low.

So, how does this turn into an ROI opportunity?

[Read more…]