How the right Services provider helps you get to the finish line, fast.

As summer comes to a close, it’s time to get back to business. Fall brings a fresh opportunity to focus on what needs to be done and to make action plans for the last quarter of the year. This is especially relevant within the fast-paced and frequently evolving IT industry. New technologies are constantly being introduced and adapted into various business environments, so advanced planning and support is crucial.

The Services business plays a pivotal role in guiding the adaptation of the changing technology landscape. The resources, knowledge and expertise Services offers helps organizations consider the most efficient ways to deploy and optimize technologies within unique environments. To discuss how the right Services provider has a profound impact on organizations, the Advisor sat down with Softchoice’s Senior Vice President of Services, Paul Khawaja.

What are some common IT challenges that organizations will face over the next few years?

One of the transformational developments right now in IT is of course cloud computing. Many of our clients have some type of a cloud-based solution, but they also have proprietary self-hosted solutions to run their business. I believe integration of these applications is going to be critical. For example, how do you make sure a sales management provider and your sales reports are effectively connecting into your ERP or into your manufacturing system? You’re likely going to need consultants to come in and work with your IT organization to develop a road map. And when they do, they need to be able to address questions like “How do I work with those solutions in order to integrate them”, and “what is a reasonable timeline for me to integrate those solutions”?

What should organizations consider before choosing a potential Services partner? [Read more…]