To SIEM or Not to SIEM

Security Information and Event Management (SIEM) solutions are a combination of SIM (security information management) and SEM (security event manager).

Whatever the acronym used, these products provide real-time analysis of security alerts generated by network hardware and applications and log security data and generate reports for compliance purposes.

SIEM plays a key role in helping secure infrastructures and Softchoice’s Director of Security Solutions Stephen Perciballi is an expert in its use.  He is very focused on helping customers build strong resilient solutions to protect their critical information assets and has a special interest in mentoring others to help them learn and manage their security technologies. [Read more…]

Welcome To The Age of Consumerization

The way people work is changing dramatically. Everyone is bringing their personal devices into the office, which has led to the BYOD (Bring Your Own Device) trend.

A recent Infotech Indaba survey found that the use of personal and unmanaged devices and applications within businesses is at an all time high. “The consumerization of IT is happening within businesses despite those businesses not necessarily being ready for it,” says the report. “Beyond simply accepting the presence of consumer devices, businesses should establish a base level, proactive and open approach to their use.”

In the survey, 82% of IT decision makers ranked security as a barrier to accepting personal and unmanaged devices into the business, followed by managing those devices at 66%.

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City of Moncton Rocks Technology For Success

The City of Moncton is located in New Brunswick, in Canada’s beautiful Maritime Provinces. Formerly a transportation hub for the Canadian National Railroad, the city experienced an economic downturn in the 1980’s when the railroad closed its operations, resulting in unemployment and economic upheval.

The City quickly realized its new reality required a different approach to stimulate economic development and growth. Technology became a centerpin for many strategies to attract new business and recruit fresh talent from across the world into the city’s workforce.

The strategies were very successful through the 1990’s as the city became known as one of the largest call center locations in North America, with many major businesses relocating to take advantage of lower costs and a bilingual workforce.

With a history of encouraging technology and innovation, Moncton added another spur to growth in 2006 with the introduction of Canada’s first free outdoor wireless mesh network. Spanning the downtown core, the wireless mesh network enables businesses and residents to take advantage of internet access whenever and wherever they want it.

Building on the success of the wireless network, Moncton also incorporated WIFI into its bus transportation system, helping reduce traffic congestion as more people started to opt for the convenience of easy connectivity using transit.

Technology That Rocks

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Pure-Play vs.Platform MDM: Which Is The Best Fit For Your Company?

With the unabated growth of consumerization, Gartner Research recently stated that “mobile device management (MDM) is essential for IT success”. However, with so many options – which is best? There are several new companies in this space offering great solutions. Security vendors are expanding their offerings and you have major platform or systems management vendors adding ways to manage a variety of mobile devices.

Our own Director of Security Solutions Stephen Perciballi and Manager of Microsoft Solutions Architecture Tim McKellips recently sat down with the Softchoice Advisor to discuss the challenges and implications involved with managing this environment.

Softchoice Advisor: What is your overall opinion on pure-play versus platform mobile device management?

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Services Spotlight: Resource Industry Podcast

Every industry is feeling the pressures of high performance expectations and the need for improved results, but, probably no industry is feeling it more than the resources sector. It’s on the receiving end of close public scrutiny for everything from environmental concerns to the rise in energy prices while also being pressured to boost production to accommodate existing and emerging markets. Added to that are increasing government regulations and restrictions, safety, health and security concerns, fierce competition and often difficult or remote working locations, and you have a recipe for an uniquely complex and challenging business environment.

Resource Sector Spotlight: Podcast with Ann Jezak

Ann Jezak, Softchoice’s Professional Services Lead, in Calgary Alberta has extensive experience working with the Resources sector. In this podcast, she discusses solutions that Softchoice has implemented for resource sector customers, to help them manage their technology infrastructures, despite some challenging environments.

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Here’s a summary of Ann’s discussion:

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Services Spotlight: Professional Services Industry Podcast

Over the years, we’ve worked very closely with a variety of market segments, to help them adapt, grow and thrive in spite of economic change and technology evolutions. With all that experience and knowledge behind us, we thought it would be interesting to hear from our Softchoice team directly, to share their insights and perspectives on how technology change is affecting different industries.

Professional Services Industry Spotlight: Podcast with Jane Bioletti

Jane Bioletti is Manager of Professional Services at Softchoice and has extensive experience working with a wide variety of consulting, legal and accounting firms. In this podcast, she shares her assessment  of how technology trends are impacting the consulting sector.

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Here’s a summary of Jane’s discussion:

[Read more…]