Professional Services in the New Desktop Era

As organizations adapt to an evolving desktop environment, Professional Services will play a key role in guiding this transformation. The arrival of next-generation technology is one thing, but navigating through hundreds of options and actually deploying them are the most crucial components of IT success. Our Softchoice Advisor recently team met with John Kauffman, our Director of Professional Services to discuss Professional Services’ role in delivering the new desktop era.

Advisor: John, can you define Professional Services for us? [Read more…]

The 3 Challenges Of The New Desktop Environment

There’s a perfect storm out there and it’s causing a radical change to the desktop environment.

The proof is everywhere. Start with the prominent use of Windows XP, a 10-year- old operating system causing a mass migration to Windows 7. Next is a sea of aging client hardware, remnants of down-economy budget crises.

Combine these pressures with an onslaught of new tablet devices, exploding into the enterprise, and you have all the ingredients for a complete transformation in desktop delivery practices. “It’s truly a paradigm shift,” says Scott Harper, Softchoice’s Director of Business Development. “End users want to have full access to a customized desktop experience, for all business applications, on any device, anytime, anywhere.”

In the face of this evolution, IT leaders are dealing with a number of key considerations. We explore what Scott sees as the top three challenges of the new desktop environment. [Read more…]