Search Results for: consumerization of it

Welcome To The Age of Consumerization

The way people work is changing dramatically. Everyone is bringing their personal devices into the office, which has led to the BYOD (Bring Your Own Device) trend.

A recent Infotech Indaba survey found that the use of personal and unmanaged devices and applications within businesses is at an all time high. “The consumerization of IT is happening within businesses despite those businesses not necessarily being ready for it,” says the report. “Beyond simply accepting the presence of consumer devices, businesses should establish a base level, proactive and open approach to their use.”

In the survey, 82% of IT decision makers ranked security as a barrier to accepting personal and unmanaged devices into the business, followed by managing those devices at 66%.

[Read more…]

20 highlights from the 2013 Softchoice CIO Summit

2013 Softchoice CIO Summit

The consumerization of IT is causing huge headaches for organizations. Employees now dictate the devices, apps and services they want to use, and IT departments are being forced to oblige.

The 2013 Softchoice CIO Summit – part of the Softchoice Innovation Forum brought together technology leaders from Softchoice clients and many of Silicon Valley’s trendsetting organizations. And using three business “Megatrends” Softchoice has identified, the group set out to expand their collective understanding of what BYOD, Collaboration and Cloud really means for the modern enterprise.

Here are the core findings. You can download a longer PDF version of this article here, or at the end of the post. It includes more details into the various Megatrend breakout sessions, along with the outcomes from the sessions.

20 highlights from the 2013 Softchoice CIO Summit:

  1. Social media – and its assoicated behaviors – have set the standard of communications and collaboration within business as well
  2. The consumerization of IT brought about by Apple’s iPhone and iPad has created fundamental changes for how businesses view consumer technology in the workplace, and even onboarding employees
  3. SaaS sprawl is causing massive headaches for businesses all over, and is in fact responsible for changing the role of IT within organizations
  4. Mobile technologies mean our expectations of each other from a work and availability perspective has increased significantly – and IT departments are feeling this burden too
  5. The consensus was that most organizations are on the path to BYOD in some way, shape, or form
  6. It was agreed that much of the change management required for BYO and Mobility actually lies outside of IT
  7. All participants agreed that you must have some type of roadmap or strategy that has buy in from other leaders in the organization, including the CFO
  8. Participants believed strongly in experimenting with pilots across different groups. The thinking is that BYO may not work across the entire organization – and that’s ok
  9. Establishing KPIs early on for any net-new program is critical – even as part of the overall vision – so there is alignment
  10. When it comes to SaaS, users know most of what they want is out there already. They just want IT to make it easier for them, to the point of getting out of their way
  11. Summit participants voiced concerns over the viability and long-term prospects of the many vendors playing in the SaaS space. Specifically, if they go out of business what happens to the data
  12. Even if it was easy to get back, one executive asked “where would we put all that data when our data centers weren’t built for that ?”. The group also recognized there are risks that even they haven’t thought of yet – the invisible ones!
  13. When it comes to cloud, many felt there is a bit of a ‘wait and see” in the short term as the SaaS market is still somewhat immature. That said, doing proper discovery provides the opportunity to do some evaluation through the use of small pilots to prove there are realized cost savings
  14. Collaboration means different things to different people and organizations. The group agreed that at its core, collaboration enables the ability to access data anywhere, anytime, on any device
  15. Many organizations have invested in many different collaboration tools, which has resulted in confusion around how and when they should be are used and integrated
  16. There was agreement that most organizations lack the overall vision for how collaboration comes together to benefit the organization in a way that is measurable, and ensures ROI can be tracked
  17. Change management is paramount when considering collaboration. Without supporting users with the right consistent training, people will revert back to their old, more manual and less cost effective ways
  18. The group felt it was important to move a little differently and adopt a process where you begin with analysis, then move to research on the technology you are looking at followed by a proof of concept and only then if all goes to plan, move to deploy
  19. The measurement of success is something that most organizations struggle with today with their current collaboration investments. The team felt it was important to establish methods up front to track ROI
  20. The ultimate measure of success is that of productivity – and making it easier for people to get things done

Overall, we had some great advice and ideas exchanged in our Megatrend breakouts. Consistently, we heard the need for all of these trends to align with the needs of anytime, anywhere, anyhow and on any device.

Download a longer PDF version of this article here. It includes more details into the various Megatrend breakout sessions, along with the outcomes from the sessions.

Mastering the BYOD Balancing Act: The Softchoice Journey

Balancing Act

It’s funny how things evolve so quickly. Just a few years ago, the thought of employees using their own phones or laptops for work at work was unthinkable.

But as the consumerization of IT trend grows from a trickle to a flood, many organizations have no choice but consider how to implement a Bring Your Own Device (BYOD) program. And the experience at Softchoice was no different.

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Feeling The Pressure Of Big Data?

Feeling the pressure?

Over the years, data centers became fragmented, with numerous types of proprietary software living in silos inside specialized hardware components – making them complex and frustrating to manage. Today, virtualization helps absorb and minimize this challenge, but creates another: Server and application sprawl from explosive data growth.

Server and application sprawl will cost you

A sprawl of uncontrolled and poorly managed application deployments leads to ‘application unavailability’ that endangers an organization’s profitability. Numerous examples of this continue to sprout up all around us. For example, do you remember the Amazon datacenter failure? I always like to remember an article I read that states:

“As business becomes increasingly dependent on technology and information, availability is a universal concern for every business, in every industry…And  globalization means there are no more periods of  ‘acceptable’ downtime. At any time of the day or night, somewhere in the world, customers and vendors need access to your corporate information. If they can’t get it, they’ll go elsewhere – creating an opportunity for your  competition.”

David M. Fishman, Sun MicroSystems, Application Availability: An Approach to Measurement

I was young, and I have to admit that it touched me and created a sense of urgency. Maybe this is why I am so passionate about what I do today. Considering the problem of server and application sprawl, automation and ease of management are no longer a ‘nice to have’ they are a MUST. With this in mind, where do you start?

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The Journey Continues: Why does Softchoice BYOD?

From rumors of cost savings, to greater employee satisfaction, to more productivity – the reasons for initiating a bring-your-own-device (BYOD) policy span far and wide.

In the second addition to Softchoice’s BYOD Behind the Scenes Blog Series (read the first here), I wanted to explore exactly what triggered our decision to adopt a bring-your-own-device policy. Just as each organization is unique, each company designs its own BYOD policy based on its own individual reasons.

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Introducing a Softchoice Journey: From BlackBerry to BYOD and Beyond

Taking a closer look at a real BYOD experience – the one at Softchoice! This is Part one of a four-part series.

Can you believe all of this now fits in one device?

It’s the revolution that’s affecting companies everywhere with no sign of slowing. In fact, it’s projected to be the new norm. Bring your own device, or BYOD, the result of tremendous pressure from the client computing revolution. But the concerns are significant. What with security threats, IT headaches, legal issues and the constant fear of lack of control; BYOD isn’t always a welcome word in the CIO’s objective planner.

But it’s that tricky leading argument that we just can’t seem to get away from: It’s happening anyway. [Read more…]