Why Now is the Time to Move to Cloud Collaboration

Cloud collaboration

Unless you’re a company of one, communication is the backbone of your organization’s productivity. But that backbone may soon break under the weight of obsolesce, making now the ideal time to look into how the cloud can shore it up today and brace it for the future.

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3 Reasons to Plan Your CUCM Upgrade Now

CUCM_upgrade

Communication is key to your business. Even for a day, a failing communications infrastructure could mean heavy losses.

Cisco Unified Communication Manager (CUCM), formerly CallManager, is the market leading call management platform with tens of millions of soft clients deployed. It connects telephony, video and other collaboration endpoints in your organization. [Read more…]

More with less: supporting the expansion of Unified Communications

More with less: supporting the expansion of Unified Communications

Any discussion of unified communications begins by looking at the struggles IT organizations face today, says Wiam Girgis, Softchoice Senior Solutions Architect.

That’s because, he notes, unified communications solutions—the integration of voice, video, mobility and presence services across endpoints, devices, and applications—are helping organizations to overcome some of today’s most significant challenges, in particular doing more with less.

“Many organizations are trying to expand their business while containing or reducing expenses,” he notes. “Many businesses have remote workers or are looking to expand customer service across multiple geographic locations, so the need for unified communications becomes more important.”

And, like compute and storage, organizations are moving communications to the cloud to seek flexibility and efficiency. Because of this, Girgis adds, “Businesses are finding appeal in solutions that take their communications far beyond the dial tone.”

This blog is part of a three-part Cisco ‘Ask an Expert’ series that looks at how hybrid IT is influencing the technology topics of the network, data center, and unified communications. We discuss with Girgis the benefits of unified communications, but also look at the challenges organizations face around successfully deploying unified communications (UC) solutions on their networks.

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