Apple and Cisco Bring Mobile Workers Closer Together

Apple & Cisco Bring Mobile Workers Closer Together

Ever since mobile devices with front-facing cameras hit the mainstream, the way we communicate with each other has been moving from sci-fi to reality. Slick-looking devices like the iPhone and iPad now bring people face-to-face over great distances – just like we’ve seen in the movies.

While FaceTime and other chat apps may be great for the average consumer, we still need a viable solution for organizations looking for the same futuristic forms of collaboration.

When combined with Cisco’s Unified Communication applications like Jabber, Webex, and Webex Social, Apple makes the future of enterprise collaboration a reality – with tools your users will actually want to use.

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QuickGuide: How End-User Adoption Makes or Breaks your UC Project [Cisco]

QuickGuide: How end-user adoption makes or breaks your UC project [Cisco]

Companies who jump into implementing a collaboration solution get so bogged down with project specs, purchasing and implementation concerns that they forget the most important factor: end-user adoption.

Hans Hwang, VP of Advanced Services at Cisco says “…the high cost of low adoption really kicks [in] when under-adoption stops collaboration-enabled strategic initiatives in their tracks.” Basically, when you invest in a large collaboration implementation and users are slow to adopt the new capabilities, that ROI meeting may turn into an awkward conversation. How do you ensure your users will adopt the new tools, taking your collaboration project from awkward ROI meeting to celebrating success?

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To Microsoft or Cisco? That is the (UC) question

At the risk of oversimplifying, one of the biggest points of contention when it comes to deploying or expanding a unified communications (UC) solution comes down to a question of direction: Which way should you go: Microsoft or Cisco – or both?

At Softchoice, we believe you can’t make technology decisions without a solid understanding of where you are today and where you want to go. Whether you do this yourself, or leverage our expertise in this area, we believe the answer is using an assessment-led process to determine the ideal technological approach.

Specifically, selecting the right vendor for a unified collaboration platform involves a navigating a confusing path of what you already have implemented, how much of it you have rolled out, what you have rights to (from a Microsoft standpoint) and a host of other non-quantitative considerations, such as brand relationships, existing skill sets in your organization and end-user preference.

Whether an organization is currently set up as a Microsoft or a Cisco shop, or has a mix of both, each will have its own needs and each will be required to take a deep look to determine the best path forward.

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