Cisco’s Smart Net Total Care can be a life saver — but it’ll take work

Cisco's Smart Net Total Care can be a life saver -- but it'll take work

Editors note: Due to popular demand, this blog post has been refreshed with an additional webinar event titled 3 Actions to Consider from Cisco Support Contract Changes on June 14th, 2016. Click here to register.

You might have heard about Cisco’s newly branded Smart Net Total Care service — a merger of its existing SMARTnet support and a suite of “smart” tools, designed to maximize self-service control, insight and security of all your network devices.

But what you probably haven’t heard is just how challenging it can be for organizations to take advantage of these new smart services, even if they are are already entitled to it as previous SMARTnet subscribers.

[Read more…]

Apple and Cisco Bring Mobile Workers Closer Together

Apple & Cisco Bring Mobile Workers Closer Together

Ever since mobile devices with front-facing cameras hit the mainstream, the way we communicate with each other has been moving from sci-fi to reality. Slick-looking devices like the iPhone and iPad now bring people face-to-face over great distances – just like we’ve seen in the movies.

While FaceTime and other chat apps may be great for the average consumer, we still need a viable solution for organizations looking for the same futuristic forms of collaboration.

When combined with Cisco’s Unified Communication applications like Jabber, Webex, and Webex Social, Apple makes the future of enterprise collaboration a reality – with tools your users will actually want to use.

[Read more…]

Smart, Fast, Expert Help For Your Mission Critical Network [Cisco]

Get direct anytime access to Cisco expertise with Cisco SMARTnet Service.

Today, your network is a strategic platform in a world that demands better integration between people, information and ideas. That means networks, the applications that run on them and the people who use them work best when these components work well together.

Cisco® Smart Services for Small and Medium Business offers three broad service choices that help you realize the full potential of your network investment and accommodate all your network needs as your business grows or changes by: [Read more…]