New HP LaserJet Enterprise printers are the most secure ever

New HP LaserJet Enterprise printers are the most secure ever

The new generation of HP LaserJet Enterprise printers are here, and they’re kind of a big deal. With a heightened focus on security, mobility, productivity and environmental footprint, here’s why we feel the M527, M577 and M506 series should be a serious consideration for your organization.

[Read more…]

4 Reasons Your Business Needs Managed Print Service

4 Reasons Your Business Needs a Managed Print Service

Managing a fleet of printers is one of the least favorite jobs for an IT Manager. Softchoice Help Desk Manager, Shawn McCoubrey, put it best:

“Troubleshooting a printer is not a technical thing – its a wasted resource. Things like replacing toner – anyone can do that, especially in this day and age. Our IT department must do things we actually add value to.”

His sentiments were reflected in a recent research study by SIM, which surveyed over 1,000 IT professionals in North America to uncover their leading IT management concerns. The top 10 list included:

[Read more…]

How a Managed Print Service Saved Softchoice Money (and IT Headaches)

How a Managed Print Service Saved Softchoice Money (and IT Headaches)

At Softchoice, we understand how cumbersome and frustrating print management can be. Before we switched to a Managed Print Service (MPS), our IT department was responsible for managing over 200 printers, all across the US and Canada.

Managing, maintaining and supporting these printers felt like it was an all-consuming task. Our IT guys regularly had to drop whatever they were working on when a user called to complain about a printer that was out of toner or wasn’t working properly.

Why-Does-it-Say-Paper-Jam-Office-Space

Sound familiar?

Fortunately, we found a solution that solved this headache, and now lets our team focus on more strategic endeavors.

[Read more…]