To Microsoft or Cisco? That is the (UC) question

At the risk of oversimplifying, one of the biggest points of contention when it comes to deploying or expanding a unified communications (UC) solution comes down to a question of direction: Which way should you go: Microsoft or Cisco – or both?

At Softchoice, we believe you can’t make technology decisions without a solid understanding of where you are today and where you want to go. Whether you do this yourself, or leverage our expertise in this area, we believe the answer is using an assessment-led process to determine the ideal technological approach.

Specifically, selecting the right vendor for a unified collaboration platform involves a navigating a confusing path of what you already have implemented, how much of it you have rolled out, what you have rights to (from a Microsoft standpoint) and a host of other non-quantitative considerations, such as brand relationships, existing skill sets in your organization and end-user preference.

Whether an organization is currently set up as a Microsoft or a Cisco shop, or has a mix of both, each will have its own needs and each will be required to take a deep look to determine the best path forward.

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