How the 80/20 Rule and Watson Applies to Your Mysterious Clients

You’ve probably heard of the famous Pareto Principle, otherwise known as the 80/20 rule. The principle, quite simply, is that in many domains of life, 80% of the outcomes come from 20% of the causes. Applied to business, roughly 20% of your clients, your best clients, power 80% of your business. [Read more…]