4 Reasons Your Business Needs Managed Print Service

4 Reasons Your Business Needs a Managed Print Service

Managing a fleet of printers is one of the least favorite jobs for an IT Manager. Softchoice Help Desk Manager, Shawn McCoubrey, put it best:

“Troubleshooting a printer is not a technical thing – its a wasted resource. Things like replacing toner – anyone can do that, especially in this day and age. Our IT department must do things we actually add value to.”

His sentiments were reflected in a recent research study by SIM, which surveyed over 1,000 IT professionals in North America to uncover their leading IT management concerns. The top 10 list included:

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How a Managed Print Service Saved Softchoice Money (and IT Headaches)

How a Managed Print Service Saved Softchoice Money (and IT Headaches)

At Softchoice, we understand how cumbersome and frustrating print management can be. Before we switched to a Managed Print Service (MPS), our IT department was responsible for managing over 200 printers, all across the US and Canada.

Managing, maintaining and supporting these printers felt like it was an all-consuming task. Our IT guys regularly had to drop whatever they were working on when a user called to complain about a printer that was out of toner or wasn’t working properly.

Why-Does-it-Say-Paper-Jam-Office-Space

Sound familiar?

Fortunately, we found a solution that solved this headache, and now lets our team focus on more strategic endeavors.

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Give Life to Your Old Printer and Change a Life

Give Life to Your Old Printer and Change a Life

Every day our Softchoice Account Managers work with our vendor partners to provide clients with the best prices and products. Because of the wide variety of cost-saving programs available, I discuss these programs with experts frequently to connect the right clients with the right programs.

Recently, I chatted with Robert Volkman, one of our Print Specialists, about HP’s new upgrade savings program. According to Robert, this is one program clients should pay attention to. Here’s what we discussed.

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