Accelerating Remote Work: It’s All About Experiences

In collaboration with Cisco.

If you’re prioritizing the acceleration of remote work right now, how are you delivering fast, spread out and great experiences every time?

Coming out of the acute crisis climate of COVID-19, many organizations faced the struggles of forced change, but also found some upside in the disruption.

Now is a time of both urgency and opportunity when anything is possible. What are you prioritizing?

Many organizations we work with are prioritizing the acceleration of remote work as a cornerstone of their digital transformations. When we talk with them about remote work, the conversation always comes back to experiences – both for employees internally and with customers externally. More specifically, how fast, spread out and great can those experiences be every time?

To answer that question and provide guidance on achieving that goal, we created the Best Practices Guide, Ready for Any Eventuality: Accelerating into Today’s Remote Work Reality in partnership with Cisco.

In the guide, we examine 4 core remote work capabilities – network, data center, collaboration and security – from the perspective of:

  • Compelling lessons learned so far
  • What organizations know now
  • Best practices for delivering effective experiences
  • How Softchoice can help

Here are some key highlights from the guide.

Key Highlights 

Network:

The location and scope of remote work will continue to change with every iteration of the next normal.

Best Practices:

Transition to a modernized digital network that supports quality user and application experiences.

Data Center:

The data center is fundamental, but the architecture can be complex and precarious. There is an opportunity to optimize and modernize.

Best Practices:

Achieve increased capacity and performance in the data center through simplified architecture.

Collaboration:

For both internal and external interactions, users expect rich, elegant and life-like experiences.

Best Practices:

Deliver an “office” quality experience every time through expanded capabilities, streamlined licensing and effective adoption.

Security:

Security must touch everything, but there also must be a balance between security and productivity (especially with distributed employees).

Best Practices:

Promote confidence in security when the boundaries of working are still in flux.

Staying focused on the experience

At Softchoice, experiences trump technology every time. If you’re looking to accelerate remote work and remain ready for whatever is to come, fast, spread out and great experiences are a vital goal. It’s important to be both intentional and decisive in how you proceed in your digital transformation.

When urgency and opportunity collide the way they are now, the partnership is paramount. Softchoice offers expertise based on precedents, broad Cisco knowledge and complementary capabilities to help you decipher, plan for, implement and enable adoption of the options that can help you deliver effective experiences to your employees and customers.

For ideas and advice on how to accelerate remote work with fast, spread out and great experiences every time, download the Best Practices Guide.

 

The Case for Backing Up Office 365

In collaboration with Veeam. 

Whether or not you agree that OK Computer, the third album by the English rock band Radiohead released in 1997, deserved its critical acclaim, know that the Library of Congress had already deemed the album “critically, historically, or aesthetically significant” when it was included in the National Recording Registry in 2014.

What cannot be disputed is that Radiohead has more than a little experience in dealing with data loss. The darker side of technology OK Computer foreshadowed became a reality 22 years after it was released when a hacker stole 18 hours of recordings, including unreleased content intended for the band’s next album. Rather than caving into the hacker’s demands for a $150,000 ransom, Radiohead pre-empted the hack and released all 18 hours of material and donated the proceeds to charity.

Most IT professionals, however, don’t have the same freedom as legendary rock bands to take the bold steps of calling an attacker’s bluff and releasing sensitive data. The burdens of mitigating the damage to an organization’s reputation and preventing serious outages falls on the shoulders of IT teams often working with limited time and resources.

In Office 365, Microsoft takes responsibility for ensuring the infrastructure is always up and running. Your IT team, on the other hand, takes charge when it comes to protecting the data generated and stored in Office 365.  We created the following infographic to help you understand the consequences of misaligned expectations around data protection in Office 365.

In today’s technology landscape, a solid backup and recovery strategy is critical to survival.

Working with a partner like Softchoice helps you cut through the complexity and select the best solutions for your Office 365 backup and recovery needs.

Looking to better protect your Office 365 data? Register for a free trial.

Jennifer Reed is Senior Manager – Solutions Architecture at Softchoice 

Softchoice Virtual Discovery Expo 2020: The Highlights

The Softchoice Virtual Discovery Expo (VDX) 2020 has now wrapped.

Over 2,000 people registered to hear from Softchoice and our exhibitor partners about the areas driving their digital transformation today. This year, our full-day virtual tech expo happened in a much different context than the inaugural event in 2019.

Attendees took away an important message: The current global crisis and its impacts have forced many organizations to embrace change. Done the right way, however, this change will be a catalyst to re-imagine the way they approach transforming through technology.

Now that they have taken steps to adapt to change, secure and stabilize business operations and find efficiencies, VDX participants learned how these steps lay the foundation to make them more agile, more efficient and more secure as they travel the road to recovery.

Among those we surveyed, enabling secure and productive remote work, protecting data, adopting and managing cloud infrastructure were the most compelling topics. While some were still adjusting to remote work or found that they were ready to move to the next stage of their recovery, most respondents told us they were still in the middle of that journey.

While there were enough topics covered to fill several articles, we’ve put together a recap of the biggest highlights from VDX 2020.

Digital Transformation in a Time of Crisis

 Keynote by Aaron Brooks, Sr. Director – Strategy & GTM Enablement at Softchoice

Our reality is changing and pivoting to adopt the right agile strategy is more important than ever. Softchoice’s Senior Director of Strategy and GTM Enablement Aaron Brooks kicked off VDX 2020 by exploring the ways organizations are positioning themselves for growth and success in recovery.

The Highlights:

  • Digital transformation isn’t on hold, it’s just pointed at new problems. New ways to go-to-market in times of necessity will drive growth on the road to economic recovery and beyond.
  • It’s time to ask, “What does our organization really need?” Anxiety around IT costs has raised the need to re-allocate resources to keep your business working.
  • When times are tough, lean on your core values. Staying connected not only as a business but as people has been at the center of our journey to recovery.

Watch the full keynote on demand

The Evolution of Remote Collaboration

Keynote by John MacDonald, Head of Americas Productivity & Collaboration Specialists at Google

John MacDonald, Head of Americas Productivity and Collaboration Specialists at Google, delivered a keynote examining the trends influencing the current communication and collaboration landscape and what we can expect to see in the near and medium terms.

The Highlights:

  • The status quo needs to change. Businesses are realizing the urgent need for collaboration tools at all levels, but still face issues around siloed information and lack of IT security.   
  • People want flexible workforce functionality. Organizations need collaboration tools that support work/life balance and allow teams to adopt quickly and collaborate securely.
  • Everyone’s situation is unique. There is no one-size-fits-all approach to providing secure, smart, simple collaboration solutions.

Watch the full keynote on demand 

How to Achieve Simplified and Highly Effective Security Operations

Keynote by Mike Storm, Distinguished Engineer, Security Business Group at Cisco

In a time of uncertainty, you need a cybersecurity solution with your best interests in mind. Mike Storm, Distinguished Engineer with the Business Security Group at Cisco, explained a three-pillared approach to successful security operations based on quality threat intelligence.

The Highlights:

  • Security controls are only as effective as the threat intelligence they act on. Any security solution depends on access to current, accurate and usable information to remain effective.
  • The more you see, the more you can stop. Unmatched visibility into threats helps protect against them before attackers can exploit vulnerabilities.
  • Organizations need to stay protected after Day 1. Effective security operations depend on a collective, collaborative approach to threat protection.

Watch the full keynote on demand 

Ready to Re-Imagine Your Digital Transformation?

This is just a sample of the insights our exhibitors and partners shared with attendees at VDX 2020.

As you define your journey from continuity and stability through efficiency and recovery, it’s important to recognize the ways the new reality will help you compete and thrive once there.

If you didn’t attend or there was something you missed it’s not too late to take advantage of on-demand breakout sessions, keynotes and downloadable content from our 35+ exhibitors.

No matter where you are on your road to recovery, our team of experts and product specialists are ready to help. 

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