3 Secrets to Getting the Most Business Value from Office 365

3 Secrets to Getting the Most Business Value from Office 365

We just did an entire webinar on how to get the most value out of Office 365 — and we did it all without mentioning a single feature. Not one.

How on Earth is that possible?

For the same reasons every technology project, ever, succeeds or fails: it isn’t about the speeds, feeds or special features. It’s about achieving a business use case and bringing value to end-users. Features are just the details to be worked out after!

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Why businesses aren’t adopting key features of Skype for Business and Lync

Why businesses aren't adopting key features of Skype for Business and Lync

When I was growing up, I absolutely loved my Swiss Army knife. I brought that little red package of magic with me everywhere, especially on camping trips. After a while though, the little plastic toothpick fell out of its slot and was lost for good. Then, same strange thing happened with the tweezers. And another time the spring-hinge snapped out of the little scissors, making them useless.

All of which didn’t mean a thing to me: the knife part was still good. As long as the knife was on it there was no problem. In fact, I don’t even know why they included all those ‘other’ features – all I ever wanted was the knife.

Skype for Business is like that Swiss Army knife.

People are buying a bundle of features, but they’re hardly using any of them. What’s worse, they are not even using the knife, they are using the tweezers (Majority of users are not using video conferencing but rather instant massaging feature).

Not only are companies spending money on unused tools, it’s also seriously hindering their chances at driving real change and results through modern communication & collaboration suite.

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A roadmap every CIO needs when launching Office 365

A Roadmap Every CIO Needs When Launching Office 365

Picture this: It’s your tenth birthday, and you’ve just unwrapped the gift you had begged for all year. A brand new Lego set of your favorite NASA space shuttle. You tear open the box, spread the blocks around the carpet, ready to build, and then you notice it… The instructions are missing.

The example above might seem like a trivial childhood drama – but IT leaders embarking on an Office 365 project are facing a similar sort of surprise. We’ve opened the box, so to speak, expecting huge productivity, simplicity and licensing gains, only to discover we’ve got no user-manual to this complicated, unknown new technology.

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From Good to Great – Importance of Training and Coaching: What can IT learn from a Major League Baseball team.

From Good to Great – Importance of Training and Coaching: What can IT learn from a Major League Baseball team.

All Star Pro Elite Series mitts – Check,
Latest carbon fiber bat – Check,
Baden Official Babe Ruth/Cal Ripken League Baseball – Check,
A dozen friends – Check

Ready to play ball!
Or are we? Sure, many of us have played softball in school. We may even still play occasionally with friends. We enjoy the game immensely, but are we really an effective team just because we have the best equipment? Not likely. [Read more…]

Are You Factoring Millennials into Your Office 365 Strategy?  

Are You Factoring Millennials into Your Office 365 Strategy?  

As the first digital natives, Millennials want things done quickly, and efficiently. You know the saying: they want everything to “just work.”

The question all IT leaders need to ask: Are you attracting and retaining this new generation of users by providing best-in-class technology at work?

With the war for talent at an all-time high, the stakes couldn’t be more significant.

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Forget about Office 365 features. Focus on this instead.

Forget about Office 365 features. Focus on this instead.

Microsoft Office 365 comes with a long list of new and re-imagined apps, all delivered from the cloud to the desktop and mobile device. Naturally enough, these features are the first thing any IT manager sees when considering the new productivity suite.

What if there was a better way to look at Microsoft’s new offering – one that knocked features down a peg? What if there was something far more important to guaranteeing the success – both in terms of productivity and financial returns – when planning out your Office 365 road map?

This was exactly what I talked about in our Softchoice series covering Office 365 change management. And what I want you to know is this: you can forget the features. Focus, instead, on this.

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