5 Communication Tool Rollout Tips For Happier Employees

5 communication tool rollout tips for happier employees

Employees today have more ways to communicate and collaborate than ever before, from desk phones and email to productivity apps in the cloud, instant messaging, video conferencing and smartphones. Many IT managers, however, are hesitant to invest in new collaboration technology, most claiming the tools they’ve already implemented to help employees work faster, smarter and happier are not being used to their potential.

As we’ve seen before, what end users want is rarely in perfect alignment with what IT departments provide. When selecting and introducing new office communication tools – which employees rely on regularly – even small discrepancies in priorities can result in major gaps in user adoption and even job satisfaction.

In our recent study, Working Hard or Hardly Networked we surveyed employees and IT managers to explore IT departments’ processes around unified communication (UC) and collaboration tool rollouts, and their impact on employee user habits and overall happiness.

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Telemerge Talks Telepresence With PrintFleet CCO David Morrow

Telemerge Talks Telepresence With PrintFleet CCO David Morrow

Previously employed with Xerox, KPMG, Telus and Konica Minolta, David Morrow is currently a creative and goal-oriented Chief Commerical Officer at PrintFleet Inc. During his career he has been recognized as an expert in sales, performance management and a motivator of teams. We were able to steal 45 minutes out of his busy day to discuss how technology solves for the challenges he’s experienced in the sales management process.
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Let’s Be Frank Episode 2: Feeling Disconnected

Dear Frank,
Recently, my company has added some branches across the country – which is great because we’re growing. But I’ve never been a fan of long-distance relationships. We try and keep in touch with co-workers, but the phone can be expensive and email just isn’t providing the intimacy we need to feel connected. How can I put the spark back into our (long-distance) relationship?
From,
Feeling Disconnected

Dear Feeling Disconnected,
Unified Communications and Collaboration (UC&C) have become the standard form of staying connected for companies large and small. Network transport costs have continued to decline in cost and quality continues to improve. So let’s be Frank and talk about how we can take advantage of this.

To begin with, let’s look at video. A lot of UC&C systems offer video end-point to end-point calling out of the box. Imagine your branch manager talking to the operations manager face-to-face without traveling. How powerful is that? For meetings larger than two, [Read more…]