Behind the Scenes: Don’t Build A Policy From Scratch!

 

 

 

 

This is the fourth in a our series about how Softchoice is implementing BYOC. We hope you find the series interesting and look forward to your comments and thoughts on your own experiences.

Recently our team met to create our Softchoice BYOC Acceptable Use Policy that will be tied to this program. Not what you’d classify as a “fun” meeting. I’m pretty sure that there isn’t a person out there that likes writing out policies and it’s something that’s really hard to start. So hopefully this blog post can reduce the pain of your organization’s policy building meeting. Thanks to finding the right guidance from Gartner and InfoTech Research, our team was able to bang out a first draft in under an hour!

According to Gartner’s BYOC Checklist the major areas a policy needs to cover are:

[Read more…]

Behind the Scenes: BYOC Employee Survey

Do our users want BYOC?

So all of us on the team were excited about the possibilities of BYOC, but what we hadn’t checked yet was what percentage of Softchoice laptop users would actually be interested in a program like this? At the end of the day, no matter what great technologies and policies we put in place, if we didn’t have participants, then the program REALLY wouldn’t work!

Designing surveys can be tricky, so I looked online to see if there were any standard surveys for this type of program that we could base ours on. Sadly, I couldn’t find anything so I started putting our survey together from scratch. I knew the main things that I wanted to understand were: [Read more…]

Behind the Scenes: Building a great BYOC Team

This is the second in a series about how Softchoice implemented BYOC. We hope you find the series interesting and look forward to your comments and thoughts on your experiences.

Building the team: You start with inviting a great marketing person to the team.

OK, most BYOC teams don’t have someone like me blogging about the process, and providing my “2 cents” based on things that I’ve read from marketing materials. But, having a marketing person does have its benefits, since there’s a lot of employee communications that require good writing skills. Plus, I have access to marketing survey tools, which is handy for our employee survey.

So other than me, who else is on the Softchoice BYOC team?

[Read more…]

Behind the Scenes: Softchoice moves from BYOD towards BYOC

This is the third entry in a series about how Softchoice implemented BYOC. We hope you find the series interesting and look forward to your comments and thoughts on your experiences.

As Madeleine’s blog series on Softchoice’s journey from Blackberry to BYOD is starting to wrap up, I’ve now started on a new journey considering whether Softchoice should expand BYOD to an employee Bring Your Own Computer (BYOC) program too. Now it’s rare to ask a “marketer” like myself to join an IT project team, but I got asked because I had recently published some blogs and campaigns about these issues, so I had a good amount of researched knowledge on the topic.

However going from reading some white papers and watching some videos on the subject, to actually trying to figure out how to make it work in a real organization is quite a big jump.

I’m realizing that marketing tools such as the vendor study that I attached to my last email campaign, or the Client Computing Revolution infographic I just worked on are great at illustrating the trend and talking about considerations and challenges at a high-level, but they don’t really provide that much help once you actually start down the road of planning a BYOC strategy. Yes, we all understand the “why” to go to BYOC, but what’s lacking out there is a real account of the “how.”

So this blog series is going to detail step-by-step how we went from our CIO saying “we should look at BYOC at Softchoice”  to working  through a BYOC project using Six Sigma Practices. I’ll share the tools we found most useful, the surveys and policies we created and then outline how we built the business case and implemented the neccessary technology. [Read more…]

BYOC: It’s easier than you think now.

 Important considerations with BYOC strategy

 Employees who are given laptops by their company might use their hardware eight hours a day. The remaining eight hours of awake time, in the evening or on in transit, they might connect to the office to check email or catch up on work they didn’t get a chance to do during the day but realistically they’re going to use it mainly as a personal device – watching YouTube, gaming, surfing, listening to music, writing their long dreamed of novel.

Now an increasing number of IT decision makers are asking: If I’m giving employees a $1,000 laptop or a $500 thin client, and I’ve virtualized my OS, applications and user profiles and they’re all running in my data center instead of locally, why not go a step further? Why offer users the option to buy or bring in their own laptop – HP, Sony, Mac, iPad, whatever they like – and give them an allowance or stipend that represents the 50% time they’ll use the device for company work.

In fact, the Bring Your Own Computer (BYOC) model being considered or adopted by an increasing number of organizations as a way to significantly cut costs. Employees are given a pre-determined amount to buy their own device and often asked to sign up for a maintenance plan with the laptop’s manufacturer – the theory being that if there’s a hardware problem, the hardware company gets a call before the IT help desk. So the organization saves two ways – in terms of capital costs and dependency on IT.

Before you jump into BYOC, it’s a good idea to consider some guidelines: [Read more…]